No longer need your Premium or Choice Partner Plan? You may cancel your membership enhancements to Studio SWEAT onDemand at any time. Here is how you can cancel easily online, so please follow these steps: 1. Log into your account
Billing and Purchases
How do I change my All Access Pass term length?
Changing your subscription type or duration can be easily done online anytime! 1. Log into your account on Studio SWEAT onDemand. 2. Go to My Account: 3. Under My Account, you will see your Subscriptions. To the right you will
How do I place a freeze or hold on my account?
If you have a monthly, 6 month or 12 month All Access Pass you can place the pass on a temporary hold. For 6 month and 12 month pass holders, you may place your account an immediate hold once per
Are all of your classes downloadable?
Nope, but we sure do have a lot that are. To see the classes that you can buy as single class downloads Click here! And remember, if you have an All Access Pass you can watch EVERY single class we have, and
Do I need wifi to watch your classes?
No, you do NOT need wifi, but to use the All Access Pass option you DO need Internet connectivity. For some that might still mean a hard wired line.
What is the difference between streaming Classes with an All Access Pass and buying Single Class Downloads?
If you have a reliable Internet connection then you should, without a doubt, buy and use an SSoD All Access Pass. If you have an All Access Pass you can take/watch EVERY single class in our constantly growing library, and
How can I get a spin® bike where I live?
You can use any indoor cycling bike you can get your hands on to take our Spin® classes! They are a great investment that don’t cost much or take up much room at all. Many local gyms let you use
Where can I view my purchase and billing history on Studio SWEAT onDemand?
You can view your purchase and billing history by clicking here: My Account page. If that link does not work, you can access the My Account page by logging into the website and clicking the My Account link in the
What is your return policy for merchandise or products purchased on Studio SWEAT onDemand?
See our Refund Policy by clicking here.
What is the refund policy for digital content?
All Digital Content sales are final. No full or partial refunds will be issued for any payments that have already been processed. Please see our Refund Policy by clicking here.
How much does it cost to Download a class?
Classes can be downloaded from the Studio SWEAT onDemand website for $7.88 per class. All Access Pass holders can download classes for a special discounted rate of $5.88 per class. Please note when purchasing a class download through one of
Why would I want to Download a class?
For those times that you plan to workout somewhere you won’t have Internet access (or if you’d just rather have the video file), you can pickup a Studio SWEAT onDemand Single Class Download. We have select classes you can download
How do I cancel my All Access Pass to Studio SWEAT onDemand?
We want you to stick around! But of course, you may cancel your subscription to Studio SWEAT onDemand at any time. Here is how you can cancel easily online, so please follow these steps: 1. Log into your account via
How do I update my credit card billing information for my All Access Pass?
To update your credit card billing information for your All Access Pass, login to the site and go to My Account. Next go to My Subscriptions and select the Update Payment Method button. Follow the prompts to update your credit
How will I be billed for my All Access Pass?
All-Access Pass fees will be billed to the credit card you used during checkout. Your All-Access Pass will be automatically renewed monthly, every 6 months, or annually, depending on which option you selected during checkout. Subsequent billings will occur on
What is an All Access Pass?
An All Access Pass gives you access to use pretty much any device or TV stream our entire library to enjoy the in-studio vibe with UNLIMITED streams of our killer Spin, TRX, Yoga, Boot Camp and Other workouts that are
How much is an All Access Pass and who can buy one?
For information regarding our current pricing plans for a personal home or gym use All Access Pass, please click here. If you’re a gym, hotel, school, planned community, or other commercial facility for information on how you can offer virtual
