Privacy Policy

This privacy policy has been created to provide you, either individually or on behalf of your corporation, partnership, sole proprietor, or other business entity (“you” or “your”) with information about how we use and protect information and personal data that is collected about you by our App and any service provided by us for use in connection therewith (collectively, the “Service”).

Personal Data

When you download and/or use our App or our Service, we may collect personal data and other information about you.

When you voluntarily provide us with personal information by downloading or using our App or our Service, contacting us with inquiries, responding to our surveys or registering for access to our App or Service, whether by registering directly with Studio SWEAT onDemand® or using one of your social media accounts to register or access Studio SWEAT onDemand®, we may collect personal data from you.

By voluntarily providing us with personal data, you are consenting to our use of it in accordance with this privacy policy. If you provide personal data to our App or Service, you acknowledge and agree that this personal data may be transmitted from your current location to our offices, servers and authorized third parties.

In an ongoing effort to better serve and understand our users, we may conduct research on user demographics, interests, and behaviors. This research is based on the personal data and other information that is provided to us. The research may be compiled or analyzed on an aggregate basis. We may share this data with our affiliates, agents and business partners.  This information does not identify you personally. We may also disclose aggregated user statistics to describe our services to current and prospective business partners and to other third parties for lawful purposes.

Types of Data Collected

Personal Information

As part of our service to you we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personally identifiable information may include, but is not limited to:

  • First name, last name and contact details such as phone number, address, and email address
  • Your bank and payment details
  • Cookies and Usage Data
  • Your preferences in receiving marketing materials from us such as our newsletter or invitations to events.
How your data is collected

We use different methods to collect data from and about you including through:

  • our day to day business dealings in providing our service and support to you;
  • via a third party such as your bank or other financial institutions when you pay for our service;
  • filling in forms or by corresponding with us by post, phone, email or otherwise;
  • if you complete a survey or provide us with feedback;
  • as you interact with our website, we may automatically collect data about your equipment, browsing actions and patterns. We collect this personal information by using cookies, server logs and other similar technologies. See our Cookies and Internet-based Advertising section below;
  • by using our platforms to access our services;

Other Information

When you download and/or use our App to interact with Studio SWEAT onDemand®, we receive and store personally non-identifiable information about you. This information is collected passively through technology that cannot presently be used to identify you. We may store this information and/or may include it in databases that we own and operate or that are maintained by us, our affiliates, our agents or our service providers.

Our Use of Personal Data and Other Information

If you provide personal data for a specific reason, we may use the personal data in connection with that reason.  In addition, Studio SWEAT onDemand® and its subsidiaries and affiliates or related companies may also use your personal data and other information to help us improve our App and/or Service and your experience with it.

We may use personal information and other information to contact you to tell you about services we believe will be of interest to you.  We will always give you the option to opt-out of receiving future marketing emails.  You may also contact us directly at ssodcustomersupport@studiosweat.com should you wish not to receive marketing communications.

When you use Studio SWEAT onDemand®, you will have the opportunity to comment upon and share information, content, photos and other resources related to topics that interest you. Information and content, including personal data, that you post and share publicly through our App will be publicly available and will not be subject to the terms of this privacy policy. Please use appropriate discretion when determining what to share publicly with the Studio SWEAT onDemand® network and the larger Internet community.

Our Disclosure of Your Personal Data and Other Information

In certain circumstances we may share your personal data with certain third parties without further notice to you, as outlined below.

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your personal data may be part of the transferred assets.

We may also engage third party service providers and contractors to assist us with various matters related to our App or Service. We take care to limit the personal data and information that is shared with such service providers and contractors to ensure that these service providers and contractors are subject to agreements that require them to protect your personal data and other information.

If required by law to do so or in good faith we believe that doing so is necessary, we may disclose your personal data to  (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of our App, our Service, or the public, or to (iv) protect against legal liability.

Our privacy policy does not apply to any personal data we collect other than personal data collected through our App and/or Service. Our privacy policy does not apply to any unsolicited information you provide to us through our App, our Service or through any other means. This includes, but is not limited to, information posted to any public areas of the App, such as on forums or boards.  Also not protected are any ideas for new products or modifications to existing products and other unsolicited submissions (collectively, “Unsolicited Information”) that you share. All Unsolicited Information shall be considered to be non-confidential and we shall be free to use, reproduce, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Links to Other Web Sites

Our privacy policy only refers to our App and Service. Our App or Service may contain links to other web sites not operated or controlled by us (“Third Party Sites”).  The terms of our privacy policy do not apply to these Third Party Sites. The links from our App or Service does not imply that we endorse or have reviewed any Third Party Sites. Please contact Third Party Sites directly for their privacy policies.

Integrating Social Networking Services

One of the special features of our App is that it allows you to enable or log in to our App via social networking services like Facebook or Google + (“Social Networking Services”).

By directly integrating these services with our App, we are able to personalize your online experience. To maximize your experience and to take advantage of this integration, we will ask you to log into our App or grant us permission to access or allow you to access our App via the relevant Social Networking Service. When you add a Social Networking Services account to our App or log into our App using your Social Networking Services account, we will collect the relevant information necessary to enable our App to access your Social Networking Service and your data contained within that Social Networking Service. As part of such integration, the Social Networking Service will provide us with access to certain information that you have provided to that Social Networking Service. We will use, store and disclose such information in accordance with this privacy policy. The manner in which Social Networking Services use, store and disclose your information is governed by their policies and as such, we shall have no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within our App.

You may also have the option of posting your App activities to your Social Networking Services when you access content through our App. You acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled may be able to view such activity.

Security

We take reasonable steps to protect the personal data provided and other information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Please carefully decide what information you wish to send to us via email or what information you wish to disclose via the Internet.

Changes to Our Privacy Policy

We reserve the right to update or modify our privacy policy at any time and from time to time without prior notice. Please review this policy periodically, especially before you provide us with any personal data. This Privacy Policy was last updated on the date indicated at the top of this page. Your continued use of our App and/or Service after any changes to our policy indicates your acceptance of our policy changes. This is a mobile and web service that is operated by Fitness To Go, LLC

 

Opt-Out (Right to Object Processing)

You have the right to object to and opt-out of certain uses and disclosures of your Personal Information. Where you have consented to Studio SWEAT onDemand®’s Processing of your Personal Information or Sensitive Personal Information, you may withdraw that consent at any time and opt-out to further Processing by submitting your request using this Contact Us Form. Simply, select “Other” from the drop down menu and type in “Deletion Request”.

Please note, even if you opt-out, we may still collect and use non-Personal Information regarding your activities on our Service and/or information from the advertisements on third party websites for non-interest based advertising purposes, such as, to determine the effectiveness of the advertisements.

Email Communications

You can unsubscribe from email communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us. We will process your request within a reasonable time after receipt, in accordance with applicable laws. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding Studio SWEAT onDemand® and our Services and, to the extent permitted by law, you will not be able to opt-out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).

Mobile Devices

Studio SWEAT onDemand may occasionally send you push notifications through our Apps with updates, achievements and other notices that may be of interest to you. You may at any time opt-out from receiving these types of communications by changing the settings on your device. Studio SWEAT onDemand® may also collect location-based information if you use our Apps. You may opt-out of this collection by changing the settings on your device.

“Do Not Track”

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Cookies and Internet-based Advertising 

As noted above, you may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt-out of certain mobile advertisements via their device settings.

The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, www.youronlinechoices.eu/ or www.youradchoices.ca/, and www.aboutads.info/choices/. You can also choose not to be included in Google Analytics here.

To be clear, whether you are using our opt-out or an online industry opt-out, these cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device. Advertisements on third party websites that contain the AdChoices link, and that link to this Privacy Policy, may have been directed to you based on anonymous, non-Personal Information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt-out of the advertising partners’ use of this information for interest-based advertising purposes.

Data Deletion Requests

You may request to have your personal data deleted at any time by submitting your request using this Contact Us Form. Simply, select “Other” from the drop down menu and type in “Deletion Request”.

Contact Information

To keep your personal data accurate and up to date, please contact us at: ondemandsupport@studiosweat.com.

Updated as of July 5, 2024